A Baytree banker or operations specialist can help you with past account research for a fee of $20/hour. It does help to sign up for Online Banking so you can see recent past history of your accounts and print it right from your home computer. (See Internet Banking above)

Account research in regard to a problem is, of course, no charge to you. However, situations such as IRS audits that may require extensive statement recovery will cost $25/hour.